Refund & Return Policy

  1. Return Policy: Customers are entitled to request a refund within 7 business days from the date of purchase, provided that the request is made before the service execution date. The amount will be refunded to the customer’s account within up to 15 business days.
  2. Exchange Policy: Customers may exchange the service for another service of equal value, provided that the exchange is made before the service execution date.
  3. Service Validity: Customers are entitled to use the service within six (6) months from the date of payment. If the service is not used within this period, it will be considered void with no right to a refund.
  4. Exceptions: Please note that the return policy does not include purchases made using vouchers.

We look forward to serving you at Dettaglioauto, the Italian brand for car care.